Privacy Policy

Introduction

Rejoy Tours Pvt Ltd is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services or interact with our platform.

Information We Collect

Personal Information

• Name, contact details (phone, email, address)
• Travel preferences and requirements
• Payment information and transaction details
• Passport and visa information when required
• PAN details for compliance with RBI regulations

Communication Data

• WhatsApp messages and call logs
• Email correspondence
• Website interaction data

How We Use Your Information

• Processing and confirming your travel bookings
• Communicating important travel updates and confirmations
• Compliance with legal and regulatory requirements (LRS, TCS)
• Improving our services and customer experience
• Sending transactional communications via WhatsApp, SMS, or email

Information Sharing

We may share your information with:

• Third-party service providers (airlines, hotels, transport operators)
• Government authorities for compliance purposes
• Banking partners for payment processing
• Visa processing agencies when required

We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data (subject to legal requirements)
• Opting out of marketing communications
• Withdrawing consent for PAN information (may affect service delivery)

Contact Information

For any privacy-related queries or to exercise your rights, please contact us through our official communication channels provided at the time of booking.

Updates to Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services after updates constitutes acceptance of the revised policy.